TRAIN EMPLOYEES TO MITIGATE BIAS Percent who say It would be helpful to managing my personal finances if financial services companies trained their employees to mitigate bias 59 50 46 U.S. general 42 population 44% White Black Latinx Asian 2021 Edelman Money in Color Special Report. Q45. To what extent would each of the following actions from a financial services company be helpful to you in managing your personal finances? 5-point scale; top 2 box, helpful. General population, U.S., and among Non-Hispanic White, Black, Latinx and Asian populations. 28