LATINX CUSTOMERS SHUT OUT OF FINANCIAL SERVICES Low income (<$50k) Latinx respondents more likely to be denied service altogether at a financial services company Type of Negative Experience White Black Latinx Asian I was denied service altogether at a financial services company 6 13 23 2 2021 Edelman Money in Color Special Report Q39. Which of the following, if any, have you experienced dealing with financial services companies before? Please select all that apply. General population, U.S., and among Non-Hispanic White, Black, Latinx and Asian populations. 14
Addressing Racism in Americas Financial System. Page 13 Page 15