EARN TRUST AND DRIVE GROWTH THROUGH SYSTEMIC CHANGE 1 2 3 4 Own existence and Get your own house Address both Propel systemic extent of inequity and in order structural and change one product disparate outcomes • Top-down-bottom- cultural barriers and experience at • Demonstrate allyship upissue: Leadership • Reassess lending a time for disenfranchised and customer-facing practices (i.e., • Composemessaging groups employees must mortgage, auto & credit of services and address card) products in multiple • Conduct listening institutionalized bias languages sessions with and discrimination • Invest in and customers (e.g., accelerate multicultural • Establish presence in surveys) • Practice equitable and businesses multicultural diverse hiring and communities representation • Train employees • Offering wealth to mitigate bias building resources andunderstand emotional and cultural barriers 33