PERCEIVED SYSTEMIC BIAS AND DISCRIMINATION ACROSS SUBSECTORS, PARTICULARLY AMONG BLACK PEOPLE Percent who agree I think there is systemic bias and discrimination towards certain groups of people within companies in this industry Banks Auto Mortgage Credit card Insurance lenders lenders companies companies 71 62 60 60 54 50% 41 49 42 48 45 43 44 43 32 34 38 33 35 29 30 White Black Latinx Asian White Black Latinx Asian White Black Latinx Asian White Black Latinx Asian White BlackLatinxAsian 2021 Edelman Money in Color Special Report. Q32/34/35/36/37. Now thinking about specific sectors of financial services, how much do you agree or disagree with the following statements about [industry]? 4-point scale; top 2 box, agree. Q32 asked of respondents who have a financial product (Q8/1-23), Q34 asked of respondents who have a mortgage or real estate (Q8/11, 18), Q35 asked of respondents who have a credit card (Q8/1), Q36 asked of respondents who have a life insurance policy (Q8/9), Q37 asked of respondents who have an auto loan (Q8/22) General population, U.S., and among Non-Hispanic White, Black, Latinx and Asian populations. 7